In the ever-evolving digital ticketing world, having accurate and up-to-date contact information is crucial. One of the most essential details in your Ticketmaster account is your phone number. Whether you’ve switched carriers, lost access to your old phone, or simply want to update your details, this guide will show you exactly how to change phone number on Ticketmaster and ensure a smooth experience when buying or transferring tickets.

Why Is It Important to Keep Your Phone Number Updated on Ticketmaster?

Keeping your phone number current on Ticketmaster is not just a good practice; it's necessary. Here are a few key reasons why:

• Security: Ticketmaster uses your phone number for identity verification and account recovery.
• Mobile Tickets: Most events now use mobile ticketing, which is tied to your phone number.
• Event Updates: SMS alerts are sent for changes like reschedules or gate updates.
• Ticket Transfers: Ticket transfers often require the recipient's phone number.

If you're wondering, "Ticketmaster how do I change my phone number?" or "How to change Ticketmaster phone Number?" — you're not alone, and we’ve got the answers.

Step-by-Step: How to Change Your Phone Number on Ticketmaster

Step 1: Sign Into Your Account

• Visit Ticketmaster.com.
• Click Sign In at the top-right corner.
• Enter your login credentials (email and password).

Step 2: Access Your Profile

• Once logged in, click your Profile Icon in the upper right.
• Select My Account from the dropdown menu.
• Navigate to the Profile section.

Step 3: Edit Your Phone Number

• Scroll to the Phone Number field.
• Click Edit next to your current phone number.
• Input your new number and click Save.

Step 4: Verify Your New Number

• A verification code will be sent via SMS to your new number.
• Enter the 6-digit code to confirm the change.

How to Change Your Phone Number on Ticketmaster (Mobile App)

Updating your phone number on the go is easy with the Ticketmaster app:

1. Open the Ticketmaster app on your smartphone.
2. Tap the Account icon (bottom right).
3. Go to My Profile.
4. Tap the current phone number listed.
5. Enter your new number and hit Save.
6. Complete the verification via the SMS code.

That’s it! This is how to change your phone number on Ticketmaster through the app.

What If You No Longer Have Access to Your Old Number?

You may be wondering, "Ticketmaster how do I change my phone number if I no longer have access to the old one?" Don’t worry — there's still a way.

Steps to Follow:

1. Visit the Ticketmaster Help Center.
2. Select Contact Us.
3. Choose "Account or Profile > Update Account Info."
4. In the message box, explain that you’ve lost access to your old phone number.
5. Be prepared to confirm your identity by:
   • Providing a government-issued ID
   • Giving order numbers or ticket details
   • Confirming your email address

A customer service representative will assist in manually updating your number.

Frequently Asked Questions (FAQs)

Can I have multiple phone numbers on Ticketmaster?

No. Ticketmaster only allows one verified phone number per account to avoid confusion and prevent fraud.

What happens to my tickets when I change my phone number?

Nothing! Tickets are associated with your Ticketmaster account, not your phone number. However, if you don't update it, you may miss SMS alerts and transfers.

Is there a limit to how often I can change my number?

While Ticketmaster doesn’t publicly state a limit, changing your number too frequently may raise security flags.

I didn’t receive the SMS verification code. What should I do?

• Double-check the number you entered.
• Wait a minute or two — sometimes messages are delayed.
• Check for SMS blocking or spam filters.
• Click "Resend Code."

If problems persist, contact Ticketmaster support.

Troubleshooting Common Issues

Issue 1: You see an error when trying to save your number

• Make sure your phone number is formatted correctly (e.g., +1 for U.S. numbers).
• Clear browser cache and cookies.
• Try again in incognito mode or a different browser.

Issue 2: You verified the number but it still shows the old one

• Log out and log back in.
• Try the Ticketmaster mobile app.
• If the issue persists, contact support.

Best Time to Update Your Phone Number

The best time to make changes like this is before major events, presales, or transfers. Don't wait until the last minute when you're trying to access or resell your ticket!

Security Benefits of Updating Your Phone Number

Knowing how to change your phone number on Ticketmaster isn't just about convenience — it’s also about safety:

• Protects against unauthorized access
• Helps you recover your account
• Keeps your ticketing activity private and secure

Final Checklist: How to Change Ticketmaster Phone Number

Action	Method	Status
Sign into account	Desktop/Mobile	✅
Navigate to profile settings	Desktop/Mobile	✅
Edit & save new phone number	Desktop/Mobile	✅
Verify with SMS code	Desktop/Mobile	✅
Contact support if needed	Help Center	✅

Conclusion

Changing your number might seem like a small task, but it plays a huge role in ensuring your ticketing experience remains seamless. In 2025, where mobile-first ticketing dominates the event landscape, knowing how to change phone number on Ticketmaster is more important than ever.

So whether you’re updating details ahead of a concert or preparing to transfer your tickets, take five minutes today to review your Ticketmaster profile — and keep your number updated.